* { box-sizing: border-box; }
:root {
    --radius: 6px;
    --ease: cubic-bezier(.2,.75,.25,1);
}
html,
body {
    margin: 0;
    min-height: 100%;
    font: 15px/1.5 Inter, Arial, Helvetica, sans-serif;
}
html[data-theme="light"] {
    color-scheme: light;
    --bg: #dfe6e3;
    --dock: #1b2230;
    --dock-text: #f4f7f9;
    --dock-muted: #aeb7c2;
    --frame: #eef2ef;
    --panel: #f6f7f5;
    --panel-soft: #d8e2e1;
    --panel-strong: #ffffff;
    --surface: #edf1ef;
    --line: #cfd7d4;
    --line-strong: #b5c0bc;
    --text: #222a31;
    --heading: #17202a;
    --muted: #6a737d;
    --accent: #f06756;
    --accent-soft: rgba(240, 103, 86, .12);
    --accent-strong: #d95646;
    --accent-alt: #0a89a9;
    --success: #65a95f;
    --warning: #d7a744;
    --danger: #c86464;
    --focus: rgba(17, 32, 43, .14);
}
html[data-theme="dark"] {
    color-scheme: dark;
    --bg: #10151b;
    --dock: #0d1117;
    --dock-text: #f1f5f9;
    --dock-muted: #94a3b8;
    --frame: #131a20;
    --panel: #1b242d;
    --panel-soft: #24313c;
    --panel-strong: #162029;
    --surface: #1d2932;
    --line: #2d3d4a;
    --line-strong: #42586a;
    --text: #edf3f8;
    --heading: #ffffff;
    --muted: #a7b5c2;
    --accent: #f06756;
    --accent-soft: rgba(240, 103, 86, .14);
    --accent-strong: #ff8e80;
    --accent-alt: #2ea7c7;
    --success: #7ccf75;
    --warning: #e4bb63;
    --danger: #e68383;
    --focus: rgba(255, 255, 255, .08);
}
body {
    background: var(--bg);
    color: var(--text);
}
a {
    color: inherit;
    text-decoration: none;
}
img { max-width: 100%; display: block; }
small {
    display: block;
    color: var(--muted);
    font-size: .82rem;
    line-height: 1.45;
}
code {
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: 4px;
    padding: 2px 6px;
    font-size: .9em;
}
h1,
h2,
h3,
h4 {
    margin: 0 0 10px;
    line-height: 1.16;
    letter-spacing: -.02em;
    color: var(--heading);
}
h1 { font-size: clamp(1.4rem, 1.8vw, 1.9rem); }
h2 { font-size: clamp(1.08rem, 1.35vw, 1.35rem); }
h3 { font-size: 1rem; }
p {
    margin: 0 0 12px;
    color: var(--muted);
}
label {
    display: grid;
    gap: 8px;
    font-size: .92rem;
    font-weight: 700;
    color: var(--text);
}
input[type="text"],
input[type="email"],
input[type="password"],
input[type="url"],
input[type="number"],
select,
textarea,
input[type="file"] {
    width: 100%;
    min-height: 44px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
    color: var(--text);
    padding: 11px 14px;
    font: inherit;
    outline: none;
    transition: border-color .18s var(--ease), background .18s var(--ease);
}
textarea {
    min-height: 124px;
    resize: vertical;
}
input::placeholder,
textarea::placeholder {
    color: var(--muted);
}
input:focus,
select:focus,
textarea:focus {
    border-color: var(--line-strong);
    box-shadow: 0 0 0 3px var(--focus);
}
button,
.btn {
    appearance: none;
    min-height: 44px;
    padding: 0 15px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
    color: var(--text);
    font: inherit;
    font-weight: 700;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    transition: background .18s var(--ease), border-color .18s var(--ease), color .18s var(--ease);
}
button:hover,
.btn:hover,
button:focus-visible,
.btn:focus-visible {
    background: var(--surface);
    border-color: var(--line-strong);
}
.btn-primary {
    background: var(--accent);
    border-color: var(--accent);
    color: #fff;
}
.btn-primary:hover,
.btn-primary:focus-visible {
    background: var(--accent-strong);
    border-color: var(--accent-strong);
}
.btn-ghost {
    background: transparent;
}
.btn-block { width: 100%; }
.icon { width: 18px; height: 18px; flex: 0 0 18px; }
.inline-hint {
    color: var(--muted);
    font-size: .86rem;
}
.alert {
    margin: 0 0 18px;
    padding: 12px 14px;
    border-radius: var(--radius);
    border: 1px solid var(--line);
    background: var(--panel-strong);
    font-weight: 700;
}
.alert-error {
    color: var(--danger);
    border-color: rgba(200, 100, 100, .45);
}
.alert-success {
    color: var(--success);
    border-color: rgba(101, 169, 95, .45);
}
.badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 28px;
    padding: 0 10px;
    border-radius: 999px;
    border: 1px solid var(--line);
    background: var(--panel-strong);
    font-size: .73rem;
    font-weight: 800;
    letter-spacing: .04em;
    text-transform: uppercase;
    white-space: nowrap;
}
.badge-blue { color: #6882a0; }
.badge-cyan { color: #1d8aa8; }
.badge-green { color: #2d8d5f; }
.badge-amber { color: #b57f0d; }
.badge-violet { color: #7460a8; }
.badge-red { color: var(--danger); }
.badge-slate { color: var(--muted); }
.stack { display: grid; gap: 14px; }
.stack.compact { gap: 10px; }
.grid-2,
.grid-2-form {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}
.flat-list,
.icon-list {
    list-style: none;
    margin: 0;
    padding: 0;
}
.flat-list li,
.icon-list li {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 10px 0;
    border-bottom: 1px solid var(--line);
}
.flat-list li:last-child,
.icon-list li:last-child { border-bottom: 0; }

.app-shell {
    min-height: 100vh;
    display: grid;
    grid-template-columns: 68px minmax(0, 1fr);
    gap: 22px;
    padding: 18px;
}
.dock {
    background: var(--dock);
    border-radius: var(--radius);
    color: var(--dock-text);
    display: grid;
    grid-template-rows: auto 1fr auto;
    padding: 10px 0;
    min-height: calc(100vh - 36px);
}
.dock-brand,
.dock-foot {
    display: grid;
    justify-items: center;
    gap: 10px;
}
.dock-logo,
.dock-user {
    width: 40px;
    height: 40px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    background: rgba(255, 255, 255, .06);
    color: var(--dock-text);
    border: 1px solid rgba(255, 255, 255, .08);
    font-weight: 800;
}
.dock-nav {
    display: grid;
    align-content: start;
    gap: 12px;
    padding-top: 12px;
}
.dock-link {
    width: 100%;
    min-height: 42px;
    display: grid;
    place-items: center;
    color: var(--dock-muted);
    position: relative;
    background: transparent;
    border: 0;
}
.dock-link:hover,
.dock-link:focus-visible,
.dock-link.is-active {
    color: var(--dock-text);
}
.dock-link.is-active::before,
.dock-toggle.is-active::before {
    content: "";
    position: absolute;
    left: 10px;
    right: 10px;
    top: 4px;
    bottom: 4px;
    border-radius: var(--radius);
    background: rgba(255, 255, 255, .09);
}
.dock-link .icon,
.dock-toggle .icon,
.dock-user span { position: relative; z-index: 1; }
.dock-label {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}
.theme-toggle-icon-moon { display: none; }
html[data-theme="dark"] .theme-toggle-icon-sun { display: none; }
html[data-theme="dark"] .theme-toggle-icon-moon { display: inline-flex; }

.app-frame {
    min-width: 0;
    display: grid;
    grid-template-rows: auto 1fr auto;
    gap: 16px;
}
.topbar {
    min-height: 56px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 0 8px 0 2px;
}
.topbar-kicker {
    color: var(--muted);
    font-size: .78rem;
    text-transform: uppercase;
    letter-spacing: .08em;
    margin-bottom: 3px;
}
.topbar-title {
    margin: 0;
}
.topbar-chip {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    min-height: 36px;
    padding: 0 12px;
    background: var(--panel);
    border: 1px solid var(--line);
    border-radius: 999px;
    color: var(--muted);
    font-size: .9rem;
}
.page {
    min-width: 0;
    display: grid;
    gap: 18px;
}
.footer {
    color: var(--muted);
    padding: 4px 4px 0;
}
.panel,
.card,
.surface-main,
.surface-side,
.hero-copy,
.hero-card,
.ticket-head {
    background: var(--panel);
    border: 1px solid var(--line);
    border-radius: var(--radius);
}
.panel,
.card,
.surface-main,
.surface-side,
.hero-copy,
.hero-card,
.ticket-head { padding: 18px; }
.section-kicker {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    min-height: 28px;
    padding: 0 10px;
    background: var(--panel-strong);
    border: 1px solid var(--line);
    border-radius: 999px;
    color: var(--muted);
    font-size: .79rem;
    font-weight: 800;
    letter-spacing: .04em;
    text-transform: uppercase;
    margin-bottom: 10px;
}
.section-head,
.ticket-head,
.message-meta {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
}

.workspace {
    display: grid;
    grid-template-columns: minmax(270px, 320px) minmax(0, 1fr) minmax(260px, 300px);
    gap: 18px;
    align-items: start;
}
.workspace-panel {
    min-width: 0;
    min-height: 100%;
}
.context-panel {
    background: var(--panel-soft);
}
.board-panel {
    background: color-mix(in srgb, var(--panel) 74%, #fff);
}
.utility-panel {
    background: var(--panel-strong);
}
.panel-scroll {
    display: grid;
    gap: 14px;
}

.context-head,
.utility-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}
.context-title,
.utility-title {
    font-size: 1.15rem;
    font-weight: 800;
    color: var(--heading);
}
.icon-button {
    width: 36px;
    height: 36px;
    border-radius: 999px;
    border: 1px solid var(--line);
    background: var(--panel-strong);
    display: inline-grid;
    place-items: center;
    color: var(--text);
}
.search-bar {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 44px;
    gap: 10px;
}
.input-icon {
    position: relative;
    display: block;
}
.input-icon .icon {
    position: absolute;
    left: 13px;
    top: 13px;
    color: var(--muted);
    pointer-events: none;
}
.input-icon input,
.input-icon select { padding-left: 41px; }
.select-wrap select { appearance: none; }

.route-list,
.activity-list {
    display: grid;
    gap: 0;
}
.route-card,
.activity-row {
    display: grid;
    gap: 10px;
    padding: 14px 0;
    border-bottom: 1px solid var(--line);
}
.route-card:last-child,
.activity-row:last-child { border-bottom: 0; }
.route-top,
.activity-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
}
.avatar,
.dot-avatar {
    width: 40px;
    height: 40px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    background: var(--panel-strong);
    border: 1px solid var(--line);
    font-weight: 800;
    color: var(--heading);
}
.route-person {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
}
.route-name {
    font-weight: 800;
    color: var(--heading);
}
.route-sub,
.activity-time,
.route-note,
.feed-meta-line,
.feed-date,
.profile-role,
.profile-block-label,
.profile-copy,
.login-note,
.install-note,
.mono-meta,
.muted-contrast,
.char-counter {
    color: var(--muted);
}
.route-meta {
    font-size: .84rem;
}
.route-points {
    display: grid;
    gap: 8px;
    padding-left: 20px;
    position: relative;
}
.route-points::before {
    content: "";
    position: absolute;
    left: 6px;
    top: 4px;
    bottom: 4px;
    width: 1px;
    background: var(--line);
}
.route-point {
    display: grid;
    grid-template-columns: 18px minmax(0, 1fr);
    gap: 8px;
    align-items: start;
}
.route-point .icon {
    margin-top: 2px;
    color: var(--accent-alt);
}
.route-point strong {
    display: block;
    font-size: .74rem;
    letter-spacing: .08em;
    text-transform: uppercase;
    color: var(--muted);
    margin-bottom: 1px;
}

.board-stage {
    min-height: 560px;
    display: grid;
    grid-template-rows: auto auto 1fr;
    gap: 16px;
}
.board-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-wrap: wrap;
}
.board-header-copy p { max-width: 48rem; }
.filters {
    display: grid;
    grid-template-columns: minmax(0, 1.4fr) repeat(2, minmax(160px, .75fr)) auto;
    gap: 10px;
    align-items: center;
}
.ticket-feed {
    display: grid;
    gap: 10px;
    align-content: start;
}
.feed-item {
    display: grid;
    grid-template-columns: 46px minmax(0, 1fr) auto;
    gap: 14px;
    align-items: center;
    padding: 14px 16px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
}
.feed-item:hover {
    border-color: var(--line-strong);
    background: var(--surface);
}
.feed-avatar {
    width: 46px;
    height: 46px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    font-weight: 800;
    background: color-mix(in srgb, var(--accent-soft) 60%, var(--panel-strong));
    border: 1px solid var(--line);
    color: var(--heading);
}
.feed-main { min-width: 0; }
.feed-title {
    display: block;
    color: var(--heading);
    font-weight: 800;
    font-size: 1rem;
    margin-bottom: 1px;
}
.feed-excerpt {
    display: block;
    margin-top: 4px;
    color: var(--muted);
    font-size: .9rem;
}
.feed-side {
    display: grid;
    gap: 8px;
    justify-items: end;
    min-width: 132px;
}
.ticket-empty { color: var(--muted); padding: 6px 0 0; }

.tab-strip {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 4px;
    border: 1px solid var(--line);
    background: var(--surface);
    border-radius: 999px;
}
.tab-strip span {
    min-height: 30px;
    padding: 0 12px;
    display: inline-flex;
    align-items: center;
    border-radius: 999px;
    font-size: .82rem;
    color: var(--muted);
}
.tab-strip .is-active {
    background: var(--dock);
    color: #fff;
}
.activity-list.compact .activity-row { gap: 6px; }
.activity-ticket {
    display: flex;
    align-items: center;
    gap: 10px;
}
.activity-ticket .badge { margin-top: 4px; }
.activity-copy {
    min-width: 0;
    flex: 1;
}
.activity-row .activity-status {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: var(--muted);
    font-size: .84rem;
}
.activity-row .activity-status::before {
    content: "";
    width: 7px;
    height: 7px;
    border-radius: 999px;
    background: var(--success);
}
.toggle-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding-top: 8px;
}
.switch {
    width: 42px;
    height: 24px;
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: 999px;
    position: relative;
}
.switch::after {
    content: "";
    width: 18px;
    height: 18px;
    border-radius: 999px;
    background: var(--panel-strong);
    border: 1px solid var(--line);
    position: absolute;
    left: 2px;
    top: 2px;
}

.stats {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px;
}
.stat-card {
    padding: 12px;
    background: var(--panel-strong);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    display: grid;
    gap: 4px;
}
.stat-card span {
    color: var(--muted);
    font-size: .8rem;
    text-transform: uppercase;
    letter-spacing: .05em;
}
.stat-card strong {
    font-size: 1.4rem;
    line-height: 1;
    color: var(--heading);
}

.ticket-head {
    background: var(--panel-strong);
}
.ticket-meta,
.profile-links,
.profile-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-items: center;
}
.profile-card h1,
.profile-card h2,
.profile-title { margin-bottom: 8px; }
.profile-visual {
    min-height: 180px;
    background: linear-gradient(180deg, color-mix(in srgb, var(--panel-soft) 86%, white), var(--surface));
    border: 1px solid var(--line);
    border-radius: var(--radius);
    display: grid;
    place-items: center;
    margin-bottom: 16px;
}
.profile-avatar-card {
    width: 96px;
    height: 96px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    background: var(--panel-strong);
    border: 1px solid var(--line);
    font-size: 1.8rem;
    font-weight: 800;
}
.profile-divider {
    height: 1px;
    background: var(--line);
    margin: 18px 0;
}
.meta-item,
.link-row {
    display: inline-flex;
    align-items: center;
    gap: 8px;
}

.thread {
    display: grid;
    gap: 12px;
}
.message {
    padding: 16px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
}
.message-staff {
    border-color: color-mix(in srgb, var(--accent) 22%, var(--line));
    background: color-mix(in srgb, var(--accent-soft) 55%, var(--panel-strong));
}
.message-customer {
    border-color: var(--line);
}
.message-internal {
    background: color-mix(in srgb, rgba(215, 167, 68, .12) 80%, var(--panel-strong));
    border-color: color-mix(in srgb, var(--warning) 25%, var(--line));
}
.message-body {
    white-space: pre-wrap;
    color: var(--text);
}
.message-body p:last-child { margin-bottom: 0; }
.attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}
.attachments a,
.link-pill {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    min-height: 34px;
    padding: 0 12px;
    border-radius: var(--radius);
    border: 1px solid var(--line);
    background: var(--panel);
}
.attachments a:hover,
.link-pill:hover {
    border-color: var(--line-strong);
    background: var(--surface);
}

.table-wrap { overflow: auto; }
.table {
    width: 100%;
    border-collapse: collapse;
}
.table th,
.table td {
    padding: 12px 10px;
    text-align: left;
    border-bottom: 1px solid var(--line);
    vertical-align: top;
}
.table thead th {
    color: var(--muted);
    font-size: .75rem;
    text-transform: uppercase;
    letter-spacing: .07em;
}

.hero,
.surface-split,
.settings-shell {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(260px, 300px);
    gap: 18px;
}
.hero-copy,
.surface-main,
.surface-side,
.hero-card {
    background: var(--panel);
}
.auth-layout {
    grid-template-columns: minmax(0, 1.05fr) minmax(280px, 340px);
}
.narrow { max-width: 960px; }
.settings-grid-3 {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 14px;
}
.settings-panel {
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    padding: 14px;
    display: grid;
    gap: 14px;
}
.settings-stats {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
}
.stat-card.compact strong { font-size: 1rem; }
.check-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}
.check-tile {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    border: 1px solid var(--line);
    background: var(--panel-strong);
    border-radius: var(--radius);
    padding: 12px;
    font-weight: 700;
}
.check-tile input { margin-top: 3px; }
.check-row {
    display: flex;
    align-items: center;
    gap: 10px;
    min-height: 40px;
}
.check-row input[type="checkbox"] {
    width: 16px;
    height: 16px;
    margin: 0;
}


.public-landing,
.public-ticket-layout {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 320px;
    gap: 18px;
    align-items: start;
}
.narrow-public {
    max-width: 980px;
}
.public-main,
.public-side {
    min-width: 0;
}
.public-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 18px;
}
.public-note {
    display: grid;
    gap: 10px;
    margin-top: 16px;
    padding-top: 14px;
    border-top: 1px solid var(--line);
}
.public-note-item {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    color: var(--muted);
}
.public-side .btn { width: 100%; }

@media (max-width: 1480px) {
    .workspace {
        grid-template-columns: minmax(250px, 290px) minmax(0, 1fr) minmax(240px, 280px);
    }
}
@media (max-width: 1260px) {
    .workspace {
        grid-template-columns: minmax(260px, 320px) minmax(0, 1fr);
    }
    .utility-panel {
        grid-column: 1 / -1;
    }
    .filters {
        grid-template-columns: minmax(0, 1fr) repeat(2, minmax(140px, 1fr)) auto;
    }
}
@media (max-width: 1100px) {
    .hero,
    .surface-split,
    .settings-shell,
    .auth-layout,
    .public-landing,
    .public-ticket-layout,
    .grid-2,
    .grid-2-form,
    .check-grid,
    .settings-grid-3,
    .stats,
    .settings-stats {
        grid-template-columns: 1fr;
    }
    .workspace {
        grid-template-columns: 1fr;
    }
    .context-panel,
    .utility-panel,
    .board-panel { grid-column: auto; }
}
@media (max-width: 960px) {
    .app-shell {
        grid-template-columns: 1fr;
        gap: 14px;
        padding: 12px;
    }
    .dock {
        min-height: 0;
        grid-template-columns: auto 1fr auto;
        grid-template-rows: 1fr;
        align-items: center;
        gap: 8px;
        padding: 8px;
    }
    .dock-nav,
    .dock-foot {
        display: flex;
        align-items: center;
        gap: 6px;
        padding: 0;
        justify-content: center;
    }
    .dock-link,
    .dock-toggle {
        width: auto;
        min-width: 42px;
        padding: 0 10px;
        border-radius: var(--radius);
    }
    .dock-link.is-active::before,
    .dock-toggle.is-active::before {
        left: 0;
        right: 0;
    }
    .dock-label {
        position: static;
        width: auto;
        height: auto;
        margin: 0;
        clip: auto;
        overflow: visible;
        white-space: nowrap;
        font-size: .82rem;
        color: inherit;
    }
    .topbar {
        flex-direction: column;
        align-items: flex-start;
        padding: 0 2px;
    }
    .filters {
        grid-template-columns: 1fr;
    }
    .feed-item {
        grid-template-columns: 42px minmax(0, 1fr);
        align-items: start;
    }
    .feed-side {
        grid-column: 2;
        justify-items: start;
        min-width: 0;
    }
}
@media (max-width: 640px) {
    .panel,
    .card,
    .surface-main,
    .surface-side,
    .hero-copy,
    .hero-card,
    .ticket-head {
        padding: 15px;
    }
    .dock {
        grid-template-columns: 1fr;
        justify-items: stretch;
    }
    .dock-brand {
        display: none;
    }
    .dock-nav,
    .dock-foot {
        flex-wrap: wrap;
        justify-content: flex-start;
    }
    .dock-user { display: none; }
    .section-head,
    .ticket-head,
    .message-meta,
    .board-toolbar,
    .context-head,
    .utility-head,
    .public-heading {
        flex-direction: column;
        align-items: flex-start;
    }
    .route-person,
    .activity-ticket { align-items: flex-start; }
}


/* v8.2 layout and readability hotfix */
.workspace,
.board-stage,
.panel-scroll,
.route-list,
.ticket-feed,
.activity-list,
.filters,
.stats,
.board-toolbar,
.utility-head,
.context-head,
.route-card,
.feed-item,
.activity-row,
.route-top,
.activity-top,
.route-person,
.activity-ticket,
.feed-main,
.feed-side,
.settings-main,
.settings-summary,
.settings-panel,
.settings-grid-3,
.grid-2-form,
.check-grid { min-width: 0; }

.workspace-panel,
.context-panel,
.board-panel,
.utility-panel,
.route-card,
.feed-item,
.activity-row,
.settings-panel { overflow: hidden; }

.workspace {
    grid-template-columns: minmax(276px, 304px) minmax(0, 1fr) minmax(270px, 300px);
    gap: 16px;
}
.context-panel,
.board-panel,
.utility-panel {
    min-width: 0;
}
.board-header-copy p {
    max-width: 34rem;
}
.search-bar,
.filters {
    align-items: stretch;
}
.filters {
    grid-template-columns: minmax(0, 1.2fr) repeat(2, minmax(0, .82fr)) minmax(112px, auto);
}
.filters > *,
.search-bar > * { min-width: 0; }
.route-top,
.activity-top {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: start;
}
.route-name,
.route-sub,
.route-note,
.route-note-wrap,
.feed-title,
.feed-meta-line,
.feed-excerpt,
.activity-id,
.activity-copy,
.activity-status,
.topbar-chip span {
    min-width: 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}
.route-name,
.feed-title {
    line-height: 1.25;
}
.feed-item {
    grid-template-columns: 46px minmax(0, 1fr) minmax(96px, 116px);
    align-items: start;
}
.feed-side {
    justify-items: end;
    align-self: center;
    min-width: 0;
}
.feed-meta-line,
.feed-excerpt,
.route-note {
    font-size: .92rem;
}
.route-note-wrap {
    line-height: 1.35;
}
.tab-strip {
    max-width: 100%;
    flex-wrap: wrap;
}
.activity-copy {
    display: grid;
    gap: 3px;
}
.settings-shell {
    grid-template-columns: minmax(280px, 320px) minmax(0, 1fr);
    align-items: start;
}
.settings-summary {
    position: sticky;
    top: 0;
}
.settings-main > .panel {
    min-width: 0;
}
.settings-grid-3 {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}
.settings-span-2 {
    grid-column: span 2;
}
.settings-chip-row {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}
.settings-panel code {
    display: inline-block;
    max-width: 100%;
    overflow-wrap: anywhere;
}
.check-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}
@media (max-width: 1380px) {
    .workspace {
        grid-template-columns: minmax(260px, 290px) minmax(0, 1fr) minmax(248px, 280px);
    }
}
@media (max-width: 1260px) {
    .filters {
        grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    }
    .filters button {
        width: 100%;
    }
    .settings-grid-3,
    .check-grid {
        grid-template-columns: 1fr;
    }
    .settings-span-2 {
        grid-column: auto;
    }
}
@media (max-width: 1100px) {
    .settings-summary {
        position: static;
    }
}
@media (max-width: 960px) {
    .feed-item {
        grid-template-columns: 42px minmax(0, 1fr);
    }
    .feed-side {
        grid-column: 2;
        justify-items: start;
        align-self: start;
    }
    .topbar-chip {
        max-width: 100%;
    }
}


.message-focus {
    border-color: color-mix(in srgb, var(--accent) 48%, var(--line));
    background: color-mix(in srgb, var(--accent-soft) 75%, var(--panel-strong));
}

.badge-success {
    border-color: color-mix(in srgb, var(--success) 25%, var(--line));
    color: var(--success-strong);
    background: color-mix(in srgb, var(--success-soft) 82%, var(--panel));
}

/* v8.4 ticket clarity cleanup */
.ticket-screen {
    display: grid;
    gap: 18px;
    min-width: 0;
}
.ticket-summary {
    display: grid;
    gap: 18px;
    min-width: 0;
}
.ticket-summary-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
}
.ticket-summary-head p {
    margin-bottom: 0;
    max-width: 70ch;
}
.ticket-summary-actions {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
    justify-content: flex-end;
}
.ticket-summary-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 12px;
}
.ticket-fact {
    min-width: 0;
    padding: 14px 15px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
    display: grid;
    gap: 5px;
}
.ticket-fact-label {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--muted);
    font-size: .78rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: .06em;
}
.ticket-fact strong {
    color: var(--heading);
    font-size: 1rem;
    line-height: 1.35;
    overflow-wrap: anywhere;
}
.ticket-fact small {
    overflow-wrap: anywhere;
}
.mono-wrap {
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, Liberation Mono, monospace;
    overflow-wrap: anywhere;
}
.ticket-shell-clean {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 360px;
    gap: 18px;
    align-items: start;
    min-width: 0;
}
.ticket-thread-panel,
.ticket-sidebar-clean,
.ticket-side-card {
    min-width: 0;
}
.ticket-sidebar-clean {
    display: grid;
    gap: 18px;
    align-content: start;
    position: sticky;
    top: 18px;
}
.ticket-panel-head,
.ticket-side-head {
    display: grid;
    gap: 6px;
    margin-bottom: 14px;
}
.ticket-panel-head p,
.ticket-side-head p {
    margin-bottom: 0;
}
.ticket-thread-list {
    gap: 14px;
}
.message-clean {
    padding: 18px;
    display: grid;
    gap: 14px;
}
.message-clean-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
    min-width: 0;
}
.message-clean-author {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    min-width: 0;
}
.avatar-sm {
    width: 42px;
    height: 42px;
    flex: 0 0 42px;
}
.message-clean-author strong,
.message-clean-author div {
    min-width: 0;
}
.message-clean-author strong {
    display: block;
    color: var(--heading);
    overflow-wrap: anywhere;
}
.message-clean-type {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    color: var(--muted);
    font-size: .86rem;
}
.message-clean-flags {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
    justify-content: flex-end;
}
.message-clean-body,
.message-clean-body * {
    overflow-wrap: anywhere;
    word-break: break-word;
}
.message-clean-body {
    line-height: 1.65;
    font-size: .98rem;
}
.attachments-clean a {
    max-width: 100%;
}
.attachments-clean a span {
    overflow-wrap: anywhere;
}
.public-reply-sidebar {
    position: static;
}
.ticket-screen-public .ticket-summary-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

@media (max-width: 1440px) {
    .ticket-shell-clean {
        grid-template-columns: minmax(0, 1fr) 330px;
    }
    .ticket-summary-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}
@media (max-width: 1180px) {
    .ticket-shell-clean {
        grid-template-columns: 1fr;
    }
    .ticket-sidebar-clean {
        position: static;
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}
@media (max-width: 860px) {
    .ticket-summary-grid,
    .ticket-screen-public .ticket-summary-grid,
    .ticket-sidebar-clean {
        grid-template-columns: 1fr;
    }
    .ticket-summary-actions,
    .message-clean-head {
        align-items: stretch;
    }
    .message-clean-head {
        grid-template-columns: 1fr;
    }
}

/* v8.5 dashboard cleanup */
.workspace-dashboard {
    grid-template-columns: minmax(244px, 280px) minmax(0, 1fr) minmax(244px, 280px);
    gap: 16px;
}
.dashboard-overview {
    background: var(--panel-soft);
}
.dashboard-insights {
    background: var(--panel-strong);
}
.dashboard-board {
    min-height: 0;
}
.overview-stats {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
}
.dashboard-card {
    display: grid;
    gap: 12px;
    padding: 16px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
    min-width: 0;
}
.dashboard-card .section-kicker {
    margin-bottom: 0;
}
.quick-action-grid {
    display: grid;
    gap: 10px;
}
.dashboard-note {
    color: var(--muted);
    line-height: 1.45;
}
.dashboard-chip-list {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}
.filter-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    min-height: 30px;
    padding: 0 10px;
    border: 1px solid var(--line);
    border-radius: 999px;
    background: var(--surface);
    color: var(--text);
    font-size: .82rem;
    max-width: 100%;
    overflow-wrap: anywhere;
}
.filter-chip strong {
    font-weight: 800;
}
.dashboard-filters {
    grid-template-columns: minmax(0, 1.45fr) minmax(0, .95fr) minmax(0, .95fr) auto;
}
.queue-summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-wrap: wrap;
    padding: 6px 0 2px;
}
.queue-summary-copy {
    display: inline-flex;
    align-items: baseline;
    gap: 8px;
    flex-wrap: wrap;
}
.queue-summary-copy strong {
    font-size: 1.2rem;
    color: var(--heading);
}
.queue-summary-copy span {
    color: var(--muted);
}
.queue-chip-list {
    justify-content: flex-end;
}
.ticket-feed-clean {
    gap: 12px;
}
.feed-item-clean {
    grid-template-columns: 46px minmax(0, 1fr) minmax(132px, auto);
    align-items: center;
}
.feed-topline {
    display: flex;
    align-items: baseline;
    gap: 8px 12px;
    flex-wrap: wrap;
    min-width: 0;
}
.feed-ref {
    color: var(--muted);
    font-size: .84rem;
    font-weight: 800;
    letter-spacing: .02em;
}
.metric-list {
    display: grid;
    gap: 12px;
}
.metric-row {
    display: grid;
    gap: 7px;
}
.metric-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}
.metric-label {
    color: var(--text);
    font-weight: 700;
}
.metric-value {
    color: var(--muted);
    font-weight: 800;
}
.metric-track {
    height: 8px;
    border-radius: 999px;
    background: var(--surface);
    border: 1px solid var(--line);
    overflow: hidden;
}
.metric-fill {
    display: block;
    height: 100%;
    border-radius: 999px;
    background: var(--accent-alt);
}
.status-fill-new,
.priority-fill-urgent {
    background: var(--accent);
}
.status-fill-open,
.priority-fill-high {
    background: var(--accent-alt);
}
.status-fill-waiting_staff,
.priority-fill-normal {
    background: var(--warning);
}
.status-fill-waiting_customer,
.priority-fill-low {
    background: var(--success);
}
.status-fill-closed {
    background: var(--line-strong);
}

@media (max-width: 1380px) {
    .workspace-dashboard {
        grid-template-columns: minmax(228px, 264px) minmax(0, 1fr) minmax(228px, 264px);
    }
}
@media (max-width: 1260px) {
    .workspace-dashboard {
        grid-template-columns: minmax(240px, 280px) minmax(0, 1fr);
    }
    .workspace-dashboard .dashboard-insights {
        grid-column: 1 / -1;
    }
    .dashboard-filters {
        grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    }
}
@media (max-width: 960px) {
    .workspace-dashboard {
        grid-template-columns: 1fr;
    }
    .overview-stats,
    .dashboard-filters {
        grid-template-columns: 1fr;
    }
    .feed-item-clean {
        grid-template-columns: 42px minmax(0, 1fr);
    }
    .feed-item-clean .feed-side {
        grid-column: 2;
        justify-items: start;
    }
    .queue-chip-list {
        justify-content: flex-start;
    }
}


/* Dashboard cleanup v8.6 */
.dashboard-shell-clean {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 320px;
    gap: 18px;
    align-items: start;
}
.dashboard-main-clean,
.dashboard-side-clean {
    min-width: 0;
    display: grid;
    gap: 18px;
}
.dashboard-hero-clean {
    display: flex;
    justify-content: space-between;
    gap: 18px;
    align-items: flex-start;
    flex-wrap: wrap;
}
.dashboard-hero-clean p {
    max-width: 60ch;
}
.dashboard-actions-clean {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}
.dashboard-metrics-clean {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 14px;
}
.dash-metric-card {
    min-width: 0;
    display: grid;
    gap: 6px;
}
.dash-metric-label {
    color: var(--muted);
    font-size: .78rem;
    font-weight: 800;
    letter-spacing: .06em;
    text-transform: uppercase;
}
.dash-metric-card strong {
    font-size: clamp(1.4rem, 2vw, 1.9rem);
    line-height: 1;
    color: var(--heading);
}
.dashboard-filters-clean {
    display: grid;
    grid-template-columns: minmax(0, 1.5fr) repeat(2, minmax(180px, .8fr)) auto auto;
    gap: 10px;
    align-items: center;
}
.dashboard-filter-search {
    min-width: 0;
}
.dashboard-list-clean {
    min-width: 0;
    display: grid;
    gap: 14px;
}
.dashboard-list-head-clean {
    display: flex;
    justify-content: space-between;
    gap: 14px;
    align-items: flex-start;
    flex-wrap: wrap;
}
.dashboard-list-head-clean h3 {
    margin-bottom: 4px;
}
.dashboard-chip-list {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}
.dashboard-ticket-head,
.dashboard-ticket-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 140px 140px 142px;
    gap: 14px;
    align-items: center;
}
.dashboard-ticket-head {
    padding: 0 14px 6px;
    color: var(--muted);
    font-size: .75rem;
    font-weight: 800;
    letter-spacing: .08em;
    text-transform: uppercase;
}
.dashboard-ticket-head span:nth-child(n+2) {
    text-align: right;
}
.dashboard-ticket-list {
    display: grid;
    gap: 10px;
}
.dashboard-ticket-row {
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
    padding: 14px;
    min-width: 0;
}
.dashboard-ticket-row:hover {
    border-color: var(--line-strong);
    background: var(--surface);
}
.dashboard-ticket-main-clean,
.dashboard-ticket-status-clean,
.dashboard-ticket-priority-clean,
.dashboard-ticket-updated-clean {
    min-width: 0;
}
.dashboard-ticket-ref-line {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 4px;
}
.dashboard-ticket-ref-line strong {
    color: var(--heading);
    font-size: .9rem;
}
.dashboard-ticket-date,
.dashboard-ticket-meta-clean {
    color: var(--muted);
    font-size: .9rem;
}
.dashboard-ticket-subject-clean {
    display: block;
    color: var(--heading);
    font-weight: 800;
    font-size: 1rem;
    line-height: 1.35;
    overflow-wrap: anywhere;
    margin-bottom: 3px;
}
.dashboard-ticket-meta-clean {
    display: block;
    overflow-wrap: anywhere;
}
.dashboard-ticket-status-clean,
.dashboard-ticket-priority-clean,
.dashboard-ticket-updated-clean {
    display: grid;
    justify-items: end;
    gap: 6px;
}
.dashboard-ticket-updated-clean strong {
    font-size: .9rem;
    color: var(--heading);
}
.dashboard-mobile-label {
    display: none;
    color: var(--muted);
    font-size: .73rem;
    font-weight: 800;
    letter-spacing: .08em;
    text-transform: uppercase;
}
.dashboard-side-card-clean {
    display: grid;
    gap: 14px;
}
.dashboard-side-list {
    display: grid;
    gap: 10px;
}
.dashboard-side-list.compact-gap {
    gap: 8px;
}
.dashboard-side-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 11px 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
}
.dashboard-side-row span {
    min-width: 0;
    overflow-wrap: anywhere;
}
.dashboard-side-row strong {
    color: var(--heading);
}
.dashboard-priority-row .badge {
    min-height: 24px;
}
.dashboard-operator-clean {
    display: grid;
    gap: 4px;
    padding: 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
}
.dashboard-side-actions-clean {
    display: grid;
    gap: 10px;
}

@media (max-width: 1220px) {
    .dashboard-shell-clean {
        grid-template-columns: 1fr;
    }
    .dashboard-side-clean {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}

@media (max-width: 980px) {
    .dashboard-metrics-clean,
    .dashboard-side-clean {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
    .dashboard-filters-clean {
        grid-template-columns: minmax(0, 1fr) repeat(2, minmax(0, 1fr));
    }
    .dashboard-filters-clean > .btn,
    .dashboard-filters-clean > button {
        width: 100%;
    }
    .dashboard-ticket-head,
    .dashboard-ticket-row {
        grid-template-columns: minmax(0, 1fr) 128px 128px 132px;
        gap: 12px;
    }
}

@media (max-width: 760px) {
    .dashboard-metrics-clean,
    .dashboard-side-clean,
    .dashboard-filters-clean {
        grid-template-columns: 1fr;
    }
    .dashboard-ticket-head {
        display: none;
    }
    .dashboard-ticket-row {
        grid-template-columns: 1fr;
        gap: 10px;
    }
    .dashboard-ticket-status-clean,
    .dashboard-ticket-priority-clean,
    .dashboard-ticket-updated-clean {
        justify-items: start;
    }
    .dashboard-mobile-label {
        display: inline-block;
    }
}

/* v8.7 settings reset + ticket naming */
.settings-grid-4 {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 14px;
    min-width: 0;
}

.btn-danger {
    border-color: #dc2626;
    background: #dc2626;
    color: #fff;
}
.btn-danger:hover,
.btn-danger:focus-visible {
    background: #b91c1c;
    border-color: #b91c1c;
    color: #fff;
}

.danger-panel {
    border-color: #f1b7b7;
    background: #fff8f8;
}
body.theme-dark .danger-panel {
    border-color: rgba(220, 38, 38, 0.35);
    background: rgba(40, 16, 16, 0.92);
}
.danger-card {
    padding: 16px;
    border: 1px solid #efcaca;
    border-radius: 6px;
    background: rgba(255, 255, 255, 0.78);
}
body.theme-dark .danger-card {
    border-color: rgba(220, 38, 38, 0.3);
    background: rgba(18, 20, 24, 0.82);
}
.danger-card p {
    margin: 0;
    color: var(--muted);
}

@media (max-width: 1100px) {
    .settings-grid-4 {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 720px) {
    .settings-grid-4 {
        grid-template-columns: 1fr;
    }
}

/* v8.9 ticket compose on top */
.ticket-summary-compact {
    gap: 14px;
}
.ticket-summary-grid-admin {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}
.ticket-summary-grid-public-clean {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}
.ticket-panel-head-tight {
    margin-bottom: 12px;
}
.ticket-compose-wrap {
    display: grid;
    grid-template-columns: minmax(0, 1.75fr) minmax(280px, .9fr);
    gap: 18px;
    align-items: start;
    min-width: 0;
}
.ticket-compose-main,
.ticket-compose-side {
    min-width: 0;
}
.ticket-compose-side {
    display: grid;
    gap: 18px;
}
.ticket-compose-footer {
    display: flex;
    align-items: end;
    justify-content: space-between;
    gap: 14px;
    flex-wrap: wrap;
}
.ticket-upload-field {
    display: grid;
    gap: 8px;
    min-width: min(100%, 320px);
    flex: 1 1 260px;
}
.ticket-upload-field > span {
    font-size: .9rem;
    color: var(--muted);
    font-weight: 700;
}
.ticket-compose-main textarea,
.ticket-compose-side textarea {
    min-height: 132px;
    resize: vertical;
}
.ticket-compose-side textarea {
    min-height: 110px;
}
.ticket-thread-panel {
    min-width: 0;
}
.ticket-screen-admin-clean .ticket-thread-panel,
.ticket-screen-public-clean .ticket-thread-panel {
    width: 100%;
}
.public-note-inline {
    margin-top: 14px;
}
@media (max-width: 1240px) {
    .ticket-compose-wrap {
        grid-template-columns: 1fr;
    }
    .ticket-compose-side {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}
@media (max-width: 860px) {
    .ticket-summary-grid-admin,
    .ticket-summary-grid-public-clean,
    .ticket-compose-side {
        grid-template-columns: 1fr;
    }
    .ticket-compose-footer {
        align-items: stretch;
    }
    .ticket-upload-field {
        min-width: 100%;
    }
}

.settings-grid-2 {
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:16px;
}

.route-note-card {
  border:1px solid var(--line,#d8e1e4);
  border-radius:6px;
  padding:14px 16px;
  background:var(--panel,#fff);
  color:var(--muted,#5e6f75);
}

.message-system {
  border-style:dashed;
  background:rgba(18, 167, 151, 0.06);
}

@media (max-width: 980px) {
  .settings-grid-2 {
    grid-template-columns:1fr;
  }
}


.ticket-inline-form { display: inline-flex; }
.ticket-inline-form .btn { width: auto; }


/* v10.1 navigation + single ticket workspace cleanup */
.ticket-compose-wrap-single {
    display: block;
}
.ticket-tools-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
    margin-top: 16px;
}
.ticket-tool-card {
    padding: 14px 15px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--panel-strong);
    min-width: 0;
}
.ticket-tool-row {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}
.ticket-tool-card .stack.compact {
    gap: 12px;
}
.ticket-tool-card textarea,
.ticket-tool-card select,
.ticket-tool-card input {
    width: 100%;
}
.ticket-screen-admin-clean .message-clean-body,
.ticket-screen-public-clean .message-clean-body,
.ticket-screen-admin-clean .message-clean-author strong,
.ticket-screen-public-clean .message-clean-author strong,
.ticket-summary-compact .mono-wrap {
    overflow-wrap: anywhere;
    word-break: break-word;
}
@media (max-width: 1100px) {
    .ticket-tools-grid,
    .ticket-tool-row {
        grid-template-columns: 1fr;
    }
}


.submission-success {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 16px;
    margin-bottom: 18px;
    align-items: start;
    border: 1px solid var(--border-color);
    background: var(--panel-bg-alt, var(--panel-bg));
}

.submission-success__icon {
    width: 42px;
    height: 42px;
    border-radius: 6px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: var(--accent-soft, rgba(68, 167, 153, 0.12));
    color: var(--accent, #44a799);
}

.submission-success__content h3 {
    margin: 0 0 6px;
}

.submission-success__content p {
    margin: 0 0 12px;
}

.submission-success__meta {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
    margin-bottom: 12px;
}

.submission-success__meta > div {
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--surface-raised, #fff);
    overflow-wrap: anywhere;
}

.submission-success__actions {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

@media (max-width: 720px) {
    .submission-success {
        grid-template-columns: 1fr;
    }

    .submission-success__meta {
        grid-template-columns: 1fr;
    }
}